Privacy Policy

Last Updated: November 15, 2023

1. Introduction

Ovoschnaya Kilika ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ovoschnaya-kilika.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and mailing address, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat, placing a booking, subscribing to our newsletter, or sending us an email. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Site, please be advised that all data you disclose in these areas is public.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, card brand, expiration date) that we may collect when you purchase, order, or reserve services. We store only limited financial information. All financial transactions are processed through our payment processor, and you are subject to their privacy policies.

3. How We Use Your Information

We may use the information we collect about you to:

  • Fulfill and manage your bookings and provide services to you
  • Send you a booking confirmation
  • Send you technical notices, updates, security alerts, and support and administrative messages
  • Respond to your comments, questions, and requests
  • Provide customer service
  • Send you marketing communications about upcoming promotions, news, and other information we think will be of interest to you
  • Monitor and analyze trends, usage, and activities in connection with our Site
  • Improve the Site, marketing, or customer relationships and experiences
  • Protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Your Rights

Your Rights Under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ovoschnaya Kilika aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object - the right to object to our processing of your Personal Data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to receive a copy of your information in a structured, machine-readable and commonly used format
  • The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ovoschnaya Kilika
23 Rosemary Lane
St Ives, Cornwall
TR26 1QW, United Kingdom
Email: [email protected]
Phone: +44 1735 744 215