Last Updated: November 15, 2023
By accessing and using the services of Ovoschnaya Kilika ("we," "our," or "us"), including our website ovoschnaya-kilika.com, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Ovoschnaya Kilika offers tour planning and guide services throughout Great Britain. Our services include but are not limited to organizing personalized tours, providing guides, arranging accommodations, and transportation.
All bookings must be made through our website, by email, or by phone. A booking is only confirmed after we have received the required deposit and sent you a written confirmation.
A non-refundable deposit of 25% of the total tour cost is required at the time of booking. The remaining balance is due 30 days before the start of your tour. For bookings made less than 30 days before the start date, full payment is required at the time of booking.
We accept payments via credit card, bank transfer, and PayPal. All prices are in British Pounds (GBP) unless otherwise specified.
Cancellations must be made in writing. The following cancellation fees apply:
We reserve the right to cancel a tour due to unforeseen circumstances such as natural disasters, political instability, or insufficient participation. In such cases, we will offer you an alternative tour or a full refund.
We reserve the right to make changes to the itinerary if necessary due to weather conditions, transportation issues, or other unforeseen circumstances. We will make every effort to maintain the quality and character of the tour.
Clients are responsible for obtaining and carrying all necessary travel documents, including passports, visas, and travel insurance. We are not responsible for any issues arising from inadequate documentation.
Clients must inform us of any medical conditions, allergies, or dietary requirements at the time of booking. Clients must be physically fit enough to participate in the tour activities.
Clients must behave in a responsible manner that does not compromise the enjoyment of others. We reserve the right to terminate the tour of any client who behaves inappropriately, with no refund provided.
While we take all reasonable precautions to ensure your safety and well-being, we cannot accept liability for any injury, loss, damage, delay, or inconvenience caused to you or your belongings during your tour.
We strongly recommend that all clients obtain comprehensive travel insurance, including coverage for cancellation, medical expenses, and lost or damaged belongings.
All content on our website, including text, images, and logos, is the property of Ovoschnaya Kilika and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without our express permission.
We are committed to protecting your privacy. Your personal information will be processed in accordance with our Privacy Policy, which you can view on our website.
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the revised terms.
If you have any questions about these Terms of Service, please contact us at:
Ovoschnaya Kilika
23 Rosemary Lane
St Ives, Cornwall
TR26 1QW, United Kingdom
Email: [email protected]
Phone: +44 1735 744 215